Product Onboarding Manager

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

About your role

As a Product Onboarding Manager at Juniper Square, you'll lead the end-to-end onboarding experience for customers, with a primary focus on transforming their investment data for our application. You'll work directly with clients, becoming an expert in our product and diverse alternative private investment data (private equity, venture capital, commercial real estate, private credit, etc.)

A core part of this role involves gathering and consolidating data from various sources and accurately mapping it to the Juniper Square model, often interpreting complex legal agreements and structures. Throughout this process, you will be a key partner for our customers :

• Communicating clearly about data changes, discrepancies, and the assumptions made during mapping.
• Guiding customers through the implications of data mapping decisions, ensuring they understand how their data will function and its impact within the platform.
• Providing expertise and recommendations to optimize their data structure for long-term success on Juniper Square.

You’ll also contribute to improving our onboarding tools and processes, recommending product enhancements, and collaborating with internal teams across product, sales, engineering, and customer success.

What you’ll do

Qualifications

Compensation

Compensation for this position includes a base salary and a variety of benefits. The U.S. base salary range for this role is $95,000 - $110,000 and the Canadian base salary range is $75,000 - $87,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Your recruiter can provide additional details about compensation and benefits.

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