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Customer Relations Associate

Customer Relations Associate

Ottomatik.ioRegión Metropolitana de Santiago, Chile
Hace 1 día
Descripción del trabajo

Join to apply for the Customer Support Specialist role at Ottomatik.io

Hi there! We are South and our client is looking for a Customer Relations Associate!

Note To Applicants

  • Eligibility : This position is open to candidates residing in Latin America.
  • Application Language : Please submit your CV in English. Applications submitted in other languages will not be considered.
  • Professional Presentation : We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

About The Company

Our U.S.-based client is an exclusive luxury matchmaking service that caters to high-end clientele seeking meaningful and long-term relationships. The company is known for providing a white-glove experience built on confidentiality, professionalism, and a deeply personalized approach. Every interaction reflects the brand’s commitment to excellence, discretion, and genuine human connection.

Role Overview

We are seeking a Customer Relations Associate to represent the brand in all client-facing communications. The ideal candidate will have a polished, warm, and empathetic demeanor, capable of delivering a premium experience to distinguished clients. This role requires exceptional communication skills, attention to detail, and the ability to manage sensitive interactions with professionalism and care.

Key Responsibilities

  • Conduct client calls with warmth, discretion, and professionalism.
  • Maintain and update client information using CRM systems and Google Sheets.
  • Respond promptly and thoughtfully to client inquiries, ensuring an excellent service experience.
  • Collaborate with internal teams to ensure a consistent and high-quality client journey.
  • Uphold the brand’s standards of confidentiality and exceptional client care.
  • Requirements

  • Fluent English (a slight accent is acceptable).
  • Bachelor’s degree preferred, though not required.
  • Excellent interpersonal and communication skills.
  • Basic computer literacy (CRM platforms, spreadsheets, online tools).
  • Availability to work full-time (40 hours per week).
  • Compensation & Work Arrangement

  • Monthly compensation : $1,000 – $1,500 USD (depending on English proficiency, education, and background).
  • Fully remote position.
  • Opportunity to represent a prestigious U.S.-based luxury brand.
  • If this opportunity sounds good to you, send us your resume!

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    Customer • Región Metropolitana de Santiago, Chile

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