Join to apply for the Customer Support Specialist role at Ottomatik.io
Hi there! We are South and our client is looking for a Customer Relations Associate!
Note To Applicants
- Eligibility : This position is open to candidates residing in Latin America.
- Application Language : Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation : We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
About The Company
Our U.S.-based client is an exclusive luxury matchmaking service that caters to high-end clientele seeking meaningful and long-term relationships. The company is known for providing a white-glove experience built on confidentiality, professionalism, and a deeply personalized approach. Every interaction reflects the brand’s commitment to excellence, discretion, and genuine human connection.
Role Overview
We are seeking a Customer Relations Associate to represent the brand in all client-facing communications. The ideal candidate will have a polished, warm, and empathetic demeanor, capable of delivering a premium experience to distinguished clients. This role requires exceptional communication skills, attention to detail, and the ability to manage sensitive interactions with professionalism and care.
Key Responsibilities
Conduct client calls with warmth, discretion, and professionalism.Maintain and update client information using CRM systems and Google Sheets.Respond promptly and thoughtfully to client inquiries, ensuring an excellent service experience.Collaborate with internal teams to ensure a consistent and high-quality client journey.Uphold the brand’s standards of confidentiality and exceptional client care.Requirements
Fluent English (a slight accent is acceptable).Bachelor’s degree preferred, though not required.Excellent interpersonal and communication skills.Basic computer literacy (CRM platforms, spreadsheets, online tools).Availability to work full-time (40 hours per week).Compensation & Work Arrangement
Monthly compensation : $1,000 – $1,500 USD (depending on English proficiency, education, and background).Fully remote position.Opportunity to represent a prestigious U.S.-based luxury brand.If this opportunity sounds good to you, send us your resume!
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