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HCo_Chile Procurement Service Center Coordinator
FerreroChileHace 24 días
Descripción del trabajoMonitors the procedures and policies for the requisitioning and order management Leads and supervises the daily operations of the Procurement Service Center, ensuring effective task distribution, alignment with priorities, and consistent performance to support business and financial objectives Cordinates and executes transactional procurement activities, including PR review, PO creation, and resolution of work items (blocked invoices) and other issues, in close collaboration with Focal Points, requestors, Buyers, and Category Managers to ensure process efficiency and compliance Implements and enforces procurement guidelines and procedures in alignment with the global PSC operating model, promoting consistency, compliance, and operational excellence Collaborates with key internal and external stakeholders to ensure alignment and address any transactional-related issues. Solves potential escalations and prevents their re-occurrence Fosters a culture of innovation, promoting continuous improvement, standardization and operational efficiency Supervises Vendor Master Data operations, ensuring accurate registration, activation, extension, and maintenance of supplier records, and supporting related process follow-up Ensures the adoption of best practices and standardized processes within the Regional PSC, in alignment with the global PSC operating model Ensures Procurement Service Center overall performance (KPIs, SLAs, etc.) monitoring Ensures effective workload distribution and continuity by organizing backup structure during team absences, including holidays and sick leave Is accountable for managing people assigned, ensuring a management system based on Group values, motivation, diversity & inclusion, competence development and empowerment Ensures effective communication, cascading of information from line managers to their teams and escalating relevant information to the line manager Recruits, manages, motivates, coaches and develops own team Leads and develops the assigned team by recruiting, managing, motivating, and coaching team members, while promoting a management approach grounded in Ferrero values such as diversity & inclusion, empowerment, and continuous competence development Ensures professional growth through regular performance evaluations and targeted development initiatives At least a Bachelor Degree in Economics, Business Administration, Finance, Engineering, or other related fields Around 5+ years of relevant procurement / back office / administration / customer service work experience Excellent communication and interpersonal skills Proven people management and coaching abilities, with a focus on team development, motivation, and performance enhancement Analytical and problem-solving skills, with attention to detail and a proactive approach to resolving issues Results-oriented mindset, demonstrating enthusiasm, accountability, and a strong commitment to operational excellence Flexible and reliable, able to adapt quickly to changing priorities and business needs Strong stakeholder management skills and ability to work with all levels and functions within the Company, and with external business partners Strategic thinker, capable of seeing the bigger picture while ensuring high-quality execution of day-to-day activities Strong ethical standards, acting in alignment with the company’s values, integrity, and compliance culture Proficiency with Microsoft Office (Excel, PowerPoint, Word) Proficient SAP knowledge (SAP ECC / SAP 4HANA / SAP Ariba) Familiarity with data analytics tools and techniques, with the ability to interpret and leverage large data sets (big data) to support decision-making, performance monitoring, and process optimization Excellent proficiency in written and spoken English Any other languages will be considered an asset Seniority level : Mid-Senior level Employment type : Full-time Job function : Other Industries : Manufacturing
Overview
HCo_Chile Procurement Service Center Coordinator role at Ferrero
Job Location : Rio Claro, Maule, Chile
About the Role
- Aim : Ensures business continuity by coordinating procurement transactional activities, administrative tasks, and cross-category data reporting, while promoting standardization and operational compliance. Manages PSC team by fostering a collaborative work environment, promoting motivation, inclusion, competence development, and ensuring task allocation and adherence to priorities. Drives continuous improvement and process efficiency, ensuring consistency across categories and alignment with service level expectations. Collaborates with internal stakeholders (Category Managers, Procurement, Finance) and external partners (Vendors) to enhance the end-to-end Source-to-Pay (S2P) process and ensure service quality and compliance.
Main Responsibilities
Requirements
Educational background
Professional experience
Interpersonal Skills
IT skills
Languages
Details
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