Strategy & Operations Manager - Delivery Marketplace

Overview

Strategy & Operations Manager - Delivery Marketplace

The role centers on leading scalable initiatives across all markets in the Central America, South America, and Caribbean (CASA) region for the delivery marketplace. You will drive operational excellence, align supply growth with demand, and implement best practices from both regional and global perspectives. You will shape strategy while improving quality metrics and ensuring strong market performance. This is an exciting opportunity for someone who brings strong problem-solving skills, a strategic mindset, and the drive to lead high-impact projects—while thriving in a highly collaborative environment. You will have a chance to make a meaningful impact across multiple lines of business (with a focus on OFD) and contribute to the ongoing success and innovation of our operations in the CASA region.

What You'll Do

• Scalable Projects & Incentive Optimization

Design and implement scalable strategies to optimize incentive processes across all markets and lines of business.

Analyze market-specific challenges and develop innovative, tailored solutions. Identify and implement industry best practices to drive continuous improvement across all operational areas.

Partner closely with regional teams, as well as product and analytics stakeholders, to create data-driven and scalable solutions. Lead cross-functional initiatives focused on growth, efficiency, and service quality.

Own and manage the operational roadmap to support sustainable business growth and enhance user experience. Identify key opportunities, set goals, and prioritize initiatives that deliver measurable operational improvements.

What You'll Need

Basic Qualifications

Preferred Qualifications

Job Details

We’re not listing the rest of the site boilerplate or unrelated notices here to keep the focus on the role and its requirements. If you’re interested in opportunities in Santiago, Chile, you’ll see related roles in that area on the site.

#J-18808-Ljbffr