Documentation Engineer

Overview

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Integrated Services Readiness Engineer in Chile we’re looking for?

Your future role

Take on a new challenge and apply your engineering and project management expertise in a cutting-edge field. You’ll work alongside collaborative and detail-oriented teammates.

You’ll ensure the successful delivery of Integrated Support and Readiness (ISR) obligations on new build projects. Day-to-day, you’ll work closely with teams across the business (such as LSA, maintenance documentation, training, and special tools teams), coordinate with external stakeholders, and monitor workload forecasts to ensure adequate staffing for ISR work-packages, and much more.

You’ll specifically take care of developing and implementing ISR management plans, as well as delivering ISR elements during tender and project phases, but also ensuring customer satisfaction through effective interfacing and reporting.

We’ll look to you for :

• Managing the ISR project team to deliver contractual obligations on projects
• Identifying and monitoring workload forecasts and securing adequate staffing
• Developing and synthesizing customer requirements in compliance with applicable reference libraries
• Implementing ISR management plans and conducting ISR Design Reviews
• Producing ISR WP KPI dashboards in line with Central / Service Platform guidelines
• Coordinating contributions from stakeholders (external suppliers, ISR representatives, etc.)
• Ensuring life cycle cost commitments are met
• Monitoring planning, cost, and quality of ISR elements
• Delivering ISR elements during tender and project phases
• Producing REX reports to identify process improvements and best practices

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role :

Previous experience

Desirable

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also :

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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