Project Management Lead - Talent Pipeline

Overview

Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers. Our 750+ team members have helped transform global companies and we operate in multiple cities worldwide. We embrace a "One Team" culture with a pod structure and Agile delivery Cadences, underpinned by scrum practices. We value safety, respect, growth, and SHAPE values (smart, humble, active, positive, and excellent). We encourage potential applicants to explore how we can unlock their potential and join our talent pipeline for future opportunities.

Responsibilities

• Mentor, coach, and support a team of Project Managers (intermediate to senior), helping them grow professionally and consistently deliver high-quality work
• Create development plans, lead career conversations, and identify training opportunities to close skill gaps across the team
• Act as an escalation point for team-level project or interpersonal challenges, applying a problem-solving mindset with empathy and accountability
• Foster a culture of psychological safety, collaboration, and continuous improvement
• Oversee the delivery of complex, multi-track digital projects, guiding teams in translating business needs into actionable roadmaps and delivery plans
• Drive strategic planning, risk management, and cross-team alignment between product, design, engineering, and client stakeholders
• Manage project budgets, resource planning, and scope control with support from senior PMs and program managers while maintaining delivery excellence
• Step into project-level leadership as needed to ensure excellence in execution or to troubleshoot key issues
• Build and maintain trusted relationships with senior-level client stakeholders, acting as a strategic delivery partner
• Lead high-stakes conversations with composure, facilitate decision-making, and ensure clear communication of project outcomes
• Proactively manage expectations and maintain trusted advisor status with key clients
• Advocate for and implement best practices in agile, hybrid-agile, and digital delivery methodologies, adapting to the unique needs of each project
• Champion project management best practices, implement and optimize delivery methodologies, and maintain knowledge management systems
• Collaborate on resource planning and team capacity management to ensure balanced workloads and optimal project staffing

Requirements

Life at Apply Digital

Seniority level

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