Corporacion ZTE de Chile through outsourcing company, requires a PROFESSIONAL to integrate the team, as DWDM Technical Experts
Main responsibilities :
- 1. Responsible to learn the technologies and solve technical issues in a proactive way. Integrate to and communicate with the team to work together and find the best solutions.
- 2. Maintain customer relationships by keeping a high technical profile and a professional approach to problems and questions posed by customers.
- 3. Working closely with solution, product, planning, and sales departments as needed.
- 4. End to end support ticket handling / troubleshoot issues reported by the customer in timely. Be part of the reaction team to attend network affection that may happen during and after network operation.
- 5. On site works are required.
- 7. Communication with customer and scalation of any problem. Ensure the issues are resolved completely.
- 8. Provide plans for new services, integrations, expansions.
Professional Profile :
1. University degree from Electronics, Telecommunications, or Computer Engineering departments.2. Fluent English is mandatory.3. Basic knowledge of Network Design, LLD and Implementation of DWDM networks (Desirable).4. In depth technical knowledge and operation experience of WDM / OTN, SDH equipments (of differents vendors ZTE, Nokia, Ciena etc).5. Preferably has the Unix / Linux / Windows Server environment knowledge.6. Knowledge in optical measurement equipment (OSA, Power meter) (Desirable).7. Ability to prepare comprehensive reports and present ideas clearly and concisely in written and oral form.What do We offer you :
Dynamic and multicultural environment work.Undefinied Contract by a Subcontractor.All legal beneficts according to Chilean Labor Law.If you comply with all the requirements detailed above please send us your resume in ENGLISH (Resumes in Spanish WON'T be consider into the process)!
Seniority level : Not Applicable
Employment type : Full-time
Job function : Management, Engineering, and Other
Industries : Telecommunications
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