DWDM Technical Engineer

Corporacion ZTE de Chile through outsourcing company, requires a PROFESSIONAL to integrate the team, as DWDM Technical Experts

Main responsibilities :

• 1. Responsible to learn the technologies and solve technical issues in a proactive way. Integrate to and communicate with the team to work together and find the best solutions.
• 2. Maintain customer relationships by keeping a high technical profile and a professional approach to problems and questions posed by customers.
• 3. Working closely with solution, product, planning, and sales departments as needed.
• 4. End to end support ticket handling / troubleshoot issues reported by the customer in timely. Be part of the reaction team to attend network affection that may happen during and after network operation.
• 5. On site works are required.
• 7. Communication with customer and scalation of any problem. Ensure the issues are resolved completely.
• 8. Provide plans for new services, integrations, expansions.

Professional Profile :

What do We offer you :

If you comply with all the requirements detailed above please send us your resume in ENGLISH (Resumes in Spanish WON'T be consider into the process)!

Seniority level : Not Applicable

Employment type : Full-time

Job function : Management, Engineering, and Other

Industries : Telecommunications

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