Senior IT Support Engineer Level 3 (MSP - Azure & Networking)

Position

Full-time | Remote | CST Coverage

Level 3 Engineer

We’re hiring a Level 3 Engineer to provide advanced technical support and infrastructure expertise for our US-based MSP clients. This role is ideal if you thrive in complex problem-solving, infrastructure projects, and mentoring junior engineers.

Responsibilities

• Handle escalations from Level 2 engineers.
• Perform advanced Azure tasks : resource setup, policies, security, scripting, automation.
• Support enterprise networking : firewalls, routing, VPNs, VoIP optimization.
• Mentor Level 1‑2 engineers, ensuring best practices.
• Document escalations, infra changes, and project work.
• Contribute to migrations and enterprise initiatives.

Requirements

Benefits

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