Product Analyst (Technology)

Overview

Does this sound like a place where you can grow? Want to be a part of our journey? Come join our team as :

Product Analyst

Possible Locations : LATAM, ideally Santiago, Chile.

Impact you will make

As a Product Analyst , you’ll be the connector between our business operations and technical teams – the person who turns ideas into action. Your mission : dig into data, uncover insights, and ensure our platforms run seamlessly while championing smarter, more efficient processes.

Responsibilities

• Monitor platform performance through automated reports and dashboards, identify data inconsistencies, and implement corrective actions to maintain data integrity and operational efficiency.
• Lead comprehensive testing processes including UAT coordination, test script development, and cross-functional testing initiatives. Manage testing environments and coordinate with development teams to ensure quality deliverables.
• Analyze current business processes, create AS-IS and TO-BE process flows, measure process efficiency, and translate business requirements into technical specifications for development teams.
• Maintain project tracking systems, prepare regular status reports, and facilitate communication between technical and non-technical stakeholders across multiple concurrent initiatives.
• Triage platform issues, create detailed user stories and bug reports in Jira, coordinate with development teams for resolution, and provide ongoing support to internal teams.
• Collaborate with stakeholders to gather business requirements, translate them into actionable development tasks, and maintain comprehensive documentation including functional specifications and user guides.
• Work closely with UX / UI teams on design requirements, coordinate with various departments to ensure platform adoption, and serve as the primary point of contact for platform-related inquiries.
• Develop and maintain KPI tracking systems, conduct regular audits of platform usage, and provide data-driven insights to leadership for strategic decision making.

Qualifications

Logistical Requirements

You’ll love working at TIG because

At The Intern Group, we are passionate about people, their growth, and making an impact. You’ll thrive in a dynamic and supportive environment that values people focus, teamwork, continuous learning, and global leadership. We embrace diversity and work together to empower individuals from all corners of the world. By joining TIG, you’ll make a direct impact on people\'s professional and personal journeys, contributing to a mission-driven organization focused on helping individuals achieve their dreams. You’ll also grow professionally with opportunities for career advancement, global networking, and enriching experiences that will expand your perspectives.

Sound like a good fit?

Please select the “Apply for this Job” button and submit a brief cover letter (addressed to Maria Mejia) telling us a bit about yourself along with your resume / CV in English.

The Intern Group is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. We know that statistically women and people of color are less likely to apply to a position where they do not meet 100% of the qualifications. We encourage you to apply even if this is the case for you.

Are you curious about our history? Listen to our co-founders, Johanna Molina, David Lloyd, and Lee Carlin, as they share insights into our journey and aspirations.

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