About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary : Toptal is looking for a senior-level Business Analyst to provide business leaders with crucial insights and recommendations for improvement. The role is part of our Business Analytics Center of Excellence, where analysts are assigned to support one or more business functions. This role will specifically work with new businesses, from structuring their data infrastructure to developing reports that support their business leaders in making data-driven decisions. They will use data, create and define metrics, measure performance, and develop reports. They will also build models, forecast outcomes, run experiments, and perform in-depth diagnostic analysis. Ultimate success goes beyond data-related activities and delivers the “so what” that drives decisions and real business impact. It is imperative to fully understand the business (processes, objectives, organization, performance drivers, barriers), and connect the dots between data analysis, business strategy, financial and operational effectiveness. We are looking for someone who is excited about seeing the bigger picture to make cross-functional connections in business processes, financial performance, and data. We expect that we not only answer the question asked, but also the question that was not. This Business Analyst needs to build positive relationships across the organization and have a “find a way” attitude. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities
- Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Tableau reports, and write SQL scripts; extract insights to inform business decisions.
- Use descriptive and diagnostic analytics to develop specific, actionable recommendations for business leaders.
- Define metrics that are independent, holistic, accurate, encourage the right behaviors, and aligned with company strategy and objectives.
- Map business processes to their corresponding data flows.
- Proactively identify and surface opportunities to improve efficiency, conversion, revenue generation, client and talent experience, operations, communications, systems & tools, and cash usage.
- Work closely with data analysts and business process owners to empower data-backed decision making.
- Build data infrastructure for each New Business from lead acquisition to revenue generation, set up Google Analytics, Google Search Console and Google Ads as required by every business.
Expectations by Timeframe
In the first week : Onboard and integrate into Toptal, and begin learning about Toptal’s history, culture, and vision. Shadow key teams to learn the core of New Businesses.In the first month : Understand the data generated through company operations and where / how that data is stored; obtain a basic understanding of the assigned business function and its operations; assess current performance metrics, reports, dashboards, models, and analyses; begin supporting the function leader with relevant insights and reports for leadership meetings.In the first three months : Develop proficiency in data elements of the function and understand critical business processes; assess drivers and impacts of business decisions on financial performance; identify new opportunities to improve performance while exercising independent judgment.In the first six months : Solve real business problems as a team, align and standardize metric definitions, perform root cause analysis to expose critical drivers of performance.In the first year : Inform significant strategic initiatives, goals, priorities, and performance indicators; become an expert on business process and data flow and help build a high-quality business analytics function.Qualifications and Job Requirements
Bachelor’s degree required.5+ years of experience in data analysis, analytics, or business intelligence.2+ years of experience in general consulting or an analytical operations function.Strong background in math, science, finance, engineering, or statistics; advanced degrees and / or MBA are a plus.Experience with BI tools (Tableau, Qlik, PowerBI, etc.).Proficiency in SQL; experience with R, Python, or MATLAB is a plus.Experience with exploratory data analysis, prototyping, hypothesis testing, root cause analyses, modeling business processes, forecasting, predictive modeling, metrics definition, and performance measurement.Track record of linking data and analytics to business strategy, financial performance, and operations to drive impact.Working knowledge of probability and statistics; process improvement experience is a plus.Ability to explain complex issues simply, challenge assumptions, communicate limitations, and flag blind spots.Strong technical background in data infrastructure and Google products with the ability to master diverse business processes.Outstanding written and verbal communication skills.Ability to work in a fast-paced, growing company and handle a variety of challenges and deadlines.World-class individual contributor capable of thriving at Toptal.For Toptal Use Only : Canada, Central America, South America, Europe, Eastern Europe
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
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