Manager, Order To Cash (Región Metropolitana)

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do : As Order to Cash (OTC) Manager, you'll demonstrate capabilities to proactively engage with multiple stakeholders in a complex and international environment. This is a transverse role aiming at optimizing the group's cash generation by supervising a team located across different offices within the region, and by engaging with other departments to continuously improve cash generation. You'll provide a comprehensive dashboard of the main pain-points and set in motion coordinated responses to global issues affecting cash generation. Your communication skills will be flawless, with expected frequent and direct communications shared with Executive Committee members. More specifically, you will : - Provide a holistic view of the Group's Order-to-cash performance : Invoicing turnaround time, quality invoicing & cash generation, Collection performance, and Dispute resolution turnaround time- Manage customer subscriptions data, ensuring its maintenance into internal systems- Analyze and approve new contracts and their impact against changes such as reductions and upsell, also over legacy implications- Based on the conditions of each agreement, ensure actual revenue and billing are carried out, ensuring adequate data updating- Project revenue control, such as service request, change request and others with their according projection, while reviewing invoicing to avoid duplication of charges- Ensure timely and accurate maintenance of subscriptions data from customers, which includes but not limited to opportunity renewals, billing, decommissioning and mid-term uplift amends- Manage deferred and unbilled revenue including creation and posting of relevant journals- Carry out balance sheet reconciliations- Control multiple countries and entities revenue and billing data- Provide ad hoc reports according to internal and external requestsWhat We Need From You- Understanding of standard business practices related to OTC processes and systems (Sales cycle, CRM applications, reporting, forecasting, billing, accounts receivable, cash flow at risk and renewal quotes)- Proficient in the Microsoft suite of products with extensive Microsoft Excel expertise, Microsoft Power BI, Alteryx and / or Tableau- Ability to use Salesforce.com preferred- Strong logical and quantitative skills; ability to determine trends and propose solutions- Excellent communication and organizational skills- NetSuite user knowledge – intermediate- Advanced English level- Experience in team supervision and ability to make impactful decisions under strong pressure- Strong accounting backgroundWhat Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! - Comprehensive Health Benefits- Meal Vouchers to Assist with Food Expenses- Bi-Weekly Meeting Free Days- Mentoring Programs- Globally recognized Training and Development programs- Virtual English Club through Rosetta Stone, and more!Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries including half the Fortune 500 trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 general tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. 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