Client Services Analyst Specialist

Overview

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Responsibilities

Collaborate with partners to define process requirements and initiate production workflows using appropriate tools and applications. Evaluate project complexity, estimate timelines, and manage task assignments. May manage project resources and lead meetings with clients or management.

• Interpret and process orders using relevant tools and systems.
• Develop and implement processing plans for new programs or procedures.
• Monitor job accuracy and completeness; troubleshoot and apply necessary updates or enhancements.
• Communicate project status to team members, clients, and stakeholders.
• Analyze client data and develop custom project code to meet specific requirements.
• Resolve complex technical issues; serve as a technical resource and provide training and support.
• Mentor new team members and contribute to knowledge sharing.
• Stay current with new tools, and procedures.
• Provide feedback to improve product documentation and training materials.

Qualifications

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work / life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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