Senior ServiceNow Developer

EPAM SystemsChile

Hace más de 30 días

Descripción del trabajo

3 days ago Be among the first 25 applicants

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Join our support team as a Senior ServiceNow Developer , focusing on ITSM modules, Workspaces implementation, and app engine customization.

You will handle bug fixes, standard requests, and a backlog of over 100 enhancements across CMDB, HAM, SAM, and dashboards. Apply now to contribute your expertise and improve client services.

Responsibilities

Fix bugs and resolve issues within ServiceNow modules
Implement and maintain Workspaces functionality for clients
Develop and enhance applications using ServiceNow app engine

Support and improve ServiceNow CMDB, HAM, and SAM modules

Create and update dashboards to meet client requirements

Manage and prioritize a backlog of over 100 enhancement requests

Collaborate with clients and internal teams to deliver solutions

Test and validate ServiceNow functionality before deployment

Document technical specifications and changes

Provide technical support and guidance to junior developers

Requirements

Experience in ServiceNow development with 3+ years in ITSM products

Strong knowledge of ServiceNow CMDB and related modules

Experience with Workspaces implementation in ServiceNow

Proven ability to handle bug fixing and enhancement backlog

Good understanding of HAM, SAM, and dashboard creation

Strong problem-solving and analytical skills

Ability to manage multiple tasks and prioritize effectively

Good communication and teamwork skills

English proficiency at B2+ level

Nice to have

Certification in ServiceNow Development

Experience with app engine advanced features

Knowledge of ITIL processes

Experience with scripting and automation in ServiceNow

We offer

International projects with top brands

Work with global teams of highly skilled, diverse peers

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certification courses

Unlimited access to the LinkedIn Learning library and 22,000+ courses

Global career opportunities

Volunteer and community involvement opportunities

EPAM Employee Groups

Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Engineering, and Business Development

Industries

Software Development, IT Services and IT Consulting, and Insurance

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