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Join our support team as a Senior ServiceNow Developer , focusing on ITSM modules, Workspaces implementation, and app engine customization.
You will handle bug fixes, standard requests, and a backlog of over 100 enhancements across CMDB, HAM, SAM, and dashboards. Apply now to contribute your expertise and improve client services.
Responsibilities
- Fix bugs and resolve issues within ServiceNow modules
- Implement and maintain Workspaces functionality for clients
- Develop and enhance applications using ServiceNow app engine
Support and improve ServiceNow CMDB, HAM, and SAM modules
Create and update dashboards to meet client requirementsManage and prioritize a backlog of over 100 enhancement requestsCollaborate with clients and internal teams to deliver solutionsTest and validate ServiceNow functionality before deploymentDocument technical specifications and changesProvide technical support and guidance to junior developersRequirements
Experience in ServiceNow development with 3+ years in ITSM productsStrong knowledge of ServiceNow CMDB and related modulesExperience with Workspaces implementation in ServiceNowProven ability to handle bug fixing and enhancement backlogGood understanding of HAM, SAM, and dashboard creationStrong problem-solving and analytical skillsAbility to manage multiple tasks and prioritize effectivelyGood communication and teamwork skillsEnglish proficiency at B2+ levelNice to have
Certification in ServiceNow DevelopmentExperience with app engine advanced featuresKnowledge of ITIL processesExperience with scripting and automation in ServiceNowWe offer
International projects with top brandsWork with global teams of highly skilled, diverse peersEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information Technology, Engineering, and Business DevelopmentIndustries
Software Development, IT Services and IT Consulting, and Insurance#J-18808-Ljbffr