Customer Success - Team Manager

Clinical Case Manager I – Child Protection Team – Lecanto, FL

Staff Full‑Time

Health Care Administration / Support

Location : Lecanto, FL

Classification : Clinical Case Manager I

Job Description

The Clinical Case Manager functions as a member of a multidisciplinary team (headquartered in Lecanto, Florida) organized to provide and coordinate services for victims of child abuse and neglect and their families. This position will travel to outlying counties to provide CPT services in rural communities.

Responsibilities

• Interviews children, family members, and significant others (as needed) to obtain medical and psychosocial information. Follows child through the process of intake, interview, medical exams, and follow up. Presents with medical personnel for clinic and hospital visits. Arranges and conducts team staffing and participates in the development of recommendations. Hosts, organizes, leads, and summarizes staffings. Coordinates client services and referrals to community agencies.
• Completes assessments and sends reports to the protective investigators within the timeframes consistent with the program requirements and best practice. Maintains client records consistent with program requirements. All division performance measures set by the Assistant Director and must be met.
• Participates in "on-call" rotation including nights, weekends and holidays. Provides direct services and completes intakes and case notes during on‑call. All designated paperwork and other requirements are completed during the on‑call shift.
• Travels to a 12‑county catchment area to attend court proceedings, conduct trainings for community partners, and provide CPT services as assigned by Team Coordinator.

Salary

$50,000 – $53,000 annually

Required Qualifications

Preferred

BA or MA degree of Psychology, Social Work, Nursing, or another behavioral science.

Education & Training

Experience

Knowledge

Skills

Abilities

Other Qualifications

Special Instructions to Applicants

In order to be considered, you must upload your cover letter and resume.

EQUAL OPPORTUNITY STATEMENT

The University of Florida is committed to providing equal employment opportunities for all qualified individuals. If you require an accommodation due to a disability to apply for this position, please contact the ADA Office or the Florida Relay System at TDD). For more information, visit the UF ADA Compliance website.

Application Deadline

Applications close : 23 Sep 2025 (Eastern Daylight Time).

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