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Customer Support Specialist

Customer Support Specialist

H-E PartsCoquimbo, Región de Coquimbo, Chile
Hace 2 días
Descripción del trabajo

Remote Administrative / Customer Service Representative

Hoy

24Seven Rent A Car is a dynamic and rapidly growing car rental company, committed to providing exceptional service to our customers. We are seeking a Remote Administrative / Customer Service Representative to join our team. This is a remote position, offering flexibility and the opportunity to work from the comfort of your own home.

Responsibilities

  • Assist the claims department with the claims process, ensuring timely and accurate resolution.
  • Handle administrative tasks including managing tolls and parking tickets efficiently.
  • Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.
  • Contribute to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.
  • Collaborate with team members to ensure seamless operations and customer satisfaction.
  • Perform additional duties and responsibilities as assigned.

Requirements

  • Previous experience in customer service or administrative roles is preferred.
  • Strong communication skills in English, both written and verbal.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in basic computer skills and familiarity with office software.
  • Marketing background or experience is a plus.
  • Must be self‑motivated, reliable, and able to work independently.
  • Excellent problem‑solving skills and attention to detail.
  • Competitive starting pay of $3.50 / hr

    Flexible remote work schedule, approximately 30 hours per week.

    Opportunity for professional growth and development.

    Join a supportive team environment committed to excellence.

    If you are passionate about delivering exceptional customer service, possess strong administrative skills, and thrive in a remote work setting, we want to hear from you.

    We look forward to welcoming you to the 24Seven Rent A Car team.

    Job Types : Full‑time, Part‑time

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    Customer Specialist • Coquimbo, Región de Coquimbo, Chile