Level 3 Infrastructure Engineer

About Sharesource :

We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.

https : / / www.sharesource.com.au /

What are we looking for?

TechConnect are seeking an ideal team player who is Smart, Hungry and Humble. You will be responsible for supporting all aspects of the IT systems and services. Additionally, the role includes responsibility for ensuring the security and integrity of computer operations and systems development. You will be well-organised, work exceptionally well with different people (in different locations and time zones).

Working time : 8 : 30 am and 5 : 00 pm Eastern Standard Time

Location : Chile (Remote)

What are you expected to do?

• Cloud Infrastructure support.
• Ensure system and data security is maintained at a high standard, ensuring the integrity of the company network is not compromised.
• Intune device management, including :

Configuration profiles

Build, maintain and manage the clients infrastructure

Microsoft support (Exchange Online, SharePoint, MS Teams, OneDrive).

Managed client cadence meetings to ensure we maintain a high standard of service

Manage and support integrated systems to ensure relevant data is available at all times.

Manage all Managed Service Transitions.

Build and contribute to service documentation and knowledgebase.

Production support changes delivery

Ensure a secure and protected environment for clients and their systems

You’ll be a great fit if

Here are the benefits of joining our team :

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Why work for Sharesource?

Our clients come from all walks of life and so do we. We hire hundreds of skilful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world!

Our 5 Values :

What makes us different?

Our culture code. You will be a part of our vibrant company culture and experience a workplace where your contributions are valued, your growth is encouraged, and your opinion is respected :

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What happens after you submit your application?

The whole process takes around 4 weeks :

At Sharesource, we believe in the value of diversity and inclusion. We are committed to creating a diverse, respectful, and inclusive workplace, and we do not discriminate based on factors such as race, gender, religion, sexual orientation, or disability.

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