Customer Support Representative

GroweRegión Metropolitana de Santiago, Chile

Hace 20 días

Descripción del trabajo

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Growe is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

It’s a perfect match for those who aim to :

Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;
Collaborate with other colleagues to improve customer service;
Identify customers’ needs, clarify information, research every issue and provide solutions;
Follow internal procedures and guidelines to ensure consistent and high-quality support.

Experience you’ll need to bring :

Intermediate level of English (written and spoken);

Fluent Spanish speaker;

Previous experience with customer support is not mandatory, but will be considered a plus;

Experience handling live chat and email interactions will be considered an advantage.

It’s a perfect match if you have those personal features :

Excellent organizational skills and ability to prioritize in order to meet deadlines;

Excellent teamwork and strong communication skills;

Ability to work in a fast-paced environment and under pressure;

Problem-solving skills.

Growe offers competitive benefits to support your professional and personal growth, including :

Health & Wellness Focus;

Growth Opportunities;

Performance-Driven Rewards;

Dynamic Work Environment.

Apply, and let your growth journey begin.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Strategic Management Services

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Customer Support Representative • Región Metropolitana de Santiago, Chile