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IT Specialist (Start ASAP)

IT Specialist (Start ASAP)

Far Eastern UniversitySan Fernando, Región del Libertador General Bernardo O'Higgins, Chile
Hace más de 30 días
Descripción del trabajo

As an IT Specialist, you will oversee and maintain client technology systems, ensuring smooth operations and tech success.

Your Role

Key responsibilities include :

  • Managing and maintaining the client’s technology systems.
  • iPhone and iPad (IOS) configuration and troubleshooting.
  • Preventive maintenance of networking equipment, such as Cisco and Meraki.
  • Providing support for onsite and remote operations.
  • Ensuring data security and privacy.
  • Collaborating with the team to optimize tech solutions.
  • Developing efficient helpdesk processes.
  • Serving as an escalation point for complex technical issues.
  • Staying updated on emerging technologies and industry trends.
  • Maintaining a comprehensive understanding of the clients' IT infrastructure.
  • Monitoring and analyzing helpdesk metrics and generating reports.
  • Preventive maintenance of computer hardware and software.
  • Documentation and implementation of technology projects.

About You

The ideal candidate will have :

  • Bachelor’s degree in BS IT, BS Comp Sci, BS Computer Engineering or equivalent (nice to have).
  • 1 year of IT work experience in a business environment.
  • Fresh graduates are welcome to apply.
  • Must be based in Pampanga.
  • Excellent written and spoken English communication skills.
  • Experience in IT-related disciplines, such as LAN and WAN set-up and troubleshooting, IOS and Windows configuration and troubleshooting, network printer set-up and troubleshooting.
  • Familiarity with Microsoft technologies : MS Office 365, Windows Server 2012 or later, and Windows 8 or later.
  • Experience in remote access and support via AnyDesk.
  • Knowledge of data privacy practices and laws as they relate to technology issues.
  • Valid driver's license and own motorcycle for occasional field support, if needed.
  • Familiarity with network engineering equipment such as Cisco or Meraki (nice to have).
  • Cisco certification (nice to have).
  • Knowledge of Zoom and HubSpot configuration and administration (nice to have).
  • Experience in virtualization technologies (nice to have).

    • Compensation & Benefits

  • Salary starts at PHP 18,000.
  • 13th Month pay.
  • Paid time off (PTO) for Sick Leave, Vacation Leave, and Emergency Leave.
  • Maternity or Paternity leave.
  • HMO upon regularization.
  • Life insurance upon regularization
  • MediCash for personal and dependent use
  • Rice, clothing, laundry, and meal allowance
  • Achievement Allowances
  • Birthday Treats
  • Company Events and Treats

    • Training & Development

    Online trainings / Webinars.

    Career Progression

    Career advancement and promotion opportunities.

    How to Apply

    Submit your application through the provided link. Click the "Apply on employer site" button on this page.

    "This job may close before the stated closing date, you are encouraged to apply as soon as possible."

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    It Specialist Start Asap • San Fernando, Región del Libertador General Bernardo O'Higgins, Chile