Project Manager - Operations

Overview

Project Manager – Global Delivery (Advisory / eCOA / RTSM)

About Signant Health : At Signant Health, we are on a mission to help bring life-changing treatments to patients faster. As a global leader in clinical trial technology and services, we operate at the intersection of science and innovation—partnering with biopharmaceutical companies to simplify trial execution and enhance the patient experience. With a collaborative culture, cutting-edge digital solutions, and a focus on real-world impact, Signant is where your work drives meaningful change in global healthcare.

Role Purpose : The Project Manager is responsible for the end-to-end planning, execution, and delivery of projects across Signant Health’s solutions, including Advisory, eCOA, and RTSM. This role ensures alignment with project budgets, timelines, resources, and quality standards while maintaining compliance with regulatory and contractual requirements. The Project Manager will manage the full software development lifecycle (SDLC), lead cross-functional teams, mitigate risks, and serve as the primary client contact for all project activities. This position requires an experienced, proactive leader who excels at problem-solving, motivates results-oriented teams, and builds strong, trust-based relationships with internal and external stakeholders.

Key Accountabilities – Functional Responsibilities

• Manage and lead the successful delivery of multiple, concurrent projects across Advisory, eCOA, and RTSM product lines, ensuring adherence to scope, budget, timelines, and quality.
• Oversee the full SDLC from requirements gathering through deployment, ensuring software and solutions are tailored to each client’s specifications.
• Apply expertise in project lifecycle management, including :
• Budget management and forecasting
• Risk identification, mitigation, and assessment
• Milestone tracking and reporting
• Change management and control
• Use project management tools such as Jira, MS Project, Asana, Monday, or Trello to plan, monitor, and track deliverables.
• Collaborate with cross-functional teams—Product, Engineering, Quality, and Operations—to ensure compliance with quality and regulatory standards in a highly regulated (Pharma / CRO) environment.
• Ensure systems are configured, tested, and deployed in line with client expectations.
• Lead client communications, including regular project updates, escalation management, and change discussions.
• Handle client escalations independently, collaborating across internal and client teams to resolve issues promptly.
• Oversee the financial performance of assigned projects, including vendor management, device procurement, invoicing, and resource allocation.
• Support the implementation of complex, multi-product or multi-country projects requiring integration of Advisory, RTSM, and eCOA solutions.
• Partner with the Quality Management team to identify, document, and close incident reports in a timely manner.
• Provide accurate and transparent project reporting to internal and external stakeholders.

Key Accountabilities – Strategic & Cultural Responsibilities

Decision-Making and Influence

Knowledge, Skills, And Attributes

Essential :

Desirable :

Why Join Us

At Signant Health, you will be part of a global team that is transforming clinical research and improving patient lives. You’ll have the opportunity to work with cutting-edge digital health solutions, partner with leading life sciences organizations, and grow your career in a culture that values collaboration, innovation, and integrity.

Language : Resumes must be submitted in English.

Ready to join the adventure? Apply now and be a part of Signant Health’s exciting journey!

Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

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