Delivery Manager [ONLY CHILE]

We are Tekton Labs, a technology consulting and software development company, founded in Silicon Valley and with offices in Peru, Mexico and the United States. We have 15 years of experience designing and developing innovative solutions to help companies (and especially people!) achieve their goals. As we grow, the challenges increase.

To do this, we seeking to integrate a  Delivery Manager (only FROM CHILE)  into our team.

Key Responsibilities

Product & Delivery Leadership

Own the product roadmap and backlog together with client stakeholders

Translate needs into actionable user stories and manage delivery priorities

Facilitate sprint planning, reviews, and retrospectives (or other agile / hybrid cadences)

Monitor delivery health through metrics (velocity, quality, budget, engagement)

Navigate ambiguity, scope changes, and technical complexity with clarity

Team Supervision & Staffing

Lead a multidisciplinary team of consultants (UX, Dev, QA, PM, etc.)

Assign team members to projects based on their skills, availability, and growth plans

Monitor team health, engagement, and performance signals

Provide coaching or escalate early warning signs to team leaders or HR

Support the integration of new consultants into delivery contexts

Stakeholder Management

Act as the main delivery point of contact for clients together with your Customer Success Partner

Communicate clearly through dailies, weekly updates, and risk logs

Mediate between client expectations and team realities with empathy

Identify upsell or cross-sell opportunities based on client pain points

Requirements

5+ years of experience in Product, Project, or Delivery Management roles in consulting or software environments

Experience with agile delivery models (Scrum, Kanban, XP, hybrid)

Ability to work with multiple stakeholders (technical, business, and operational)

Strong facilitation and prioritization skills — able to keep work momentum

Comfort using delivery tools : Jira, Notion, Confluence, Trello, or similar

Nice-to-have : CSPO, PMP, SAFe POPM certifications or agile coaching credentials