Store Manager

Overview

"INNOVATION FOR EVERYONE"

At Xiaomi Technology we are committed to creating incredible products at honest prices, so more people around the world can enjoy better lives through technology. With a presence in 100+ markets and 718M+monthly active users , we turn cutting-edge innovation into accessible solutions. Ready to redefine the future with us?

JOB DESCRIPTION

Responsibilities

• Store operation : Complete all the operation and management work of the store to ensure the operation efficiency and service quality. Evaluate the business condition of the store, find problems in time, and propose solutions. Maintain good communication and collaboration with the platform and headquarter, and cooperate with the implementation of the company's various strategies.
• Sales management : Develop the sales plan and sales strategy of the store, and lead the store team to complete the sales task indicators issued by the company.
• Product and display management : Supervise product turnover, replenish products in time, and ensure the display of products meets the company's VM standards.
• Customer service : Responsible for supervising and managing the store customer service, handling customer complaints, and ensuring that customers receive a satisfactory service experience.
• Team management : Collaborate to complete the recruitment and training of store staffs, ensure sufficient store manpower, and ensure the enthusiasm of staffs and service quality.
• Data analysis : With the ability to collect information and data analytics related to stores, business districts, competing products, channels, etc., and can effectively report store performance and proactively propose effective improvement strategies.

Additional Requirements

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