Spanish-Speaking Customer Support Specialist (Rancagua)

OverviewNow Hiring : Spanish-Speaking Customer Support Specialist (Voice & Chat) – Work from HomeAre you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast-paced, remote-first team that values growth, communication, and customer satisfaction, this opportunity is for you.What You'll Be DoingAs a Customer Support Specialist, you will be the first point of contact for our Spanish-speaking customers. You will assist via inbound calls, live chat, and email, ensuring that every customer receives timely, effective, and friendly support.ResponsibilitiesDeliver top-tier support in both Spanish and English through voice and chatTroubleshoot issues and provide effective resolutions with a customer-first mindsetBuild strong relationships through clear and empathetic communicationWork closely with teammates to deliver consistent and high-quality serviceProvide customer feedback to help us improve tools and processesWhat We're Looking For1+ year of remote / online experience in customer service or a similar role.Experience with bilingual customer support is an advantage.Excellent written and verbal communication skills.Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.Calm and solution-focused under pressure.Familiarity with E-Commerce and CRM systems is a plus.Fluent in Spanish and English.Tech RequirementsPersonal computer or laptop with a minimum i5 processorReliable internet connection with at least 15 Mbps upload and download speedsPerks and BenefitsCompetitive pay with annual reviewsPaid time off for rest and personal timeMonthly health stipendPerformance-based bonusesFully remote, permanent work-from-home setupBring your bilingual skills and customer service expertise to a team that values excellence, collaboration, and career growth. Apply now and make a lasting impact with every interaction. #J-

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