SAP SD Senior Consultant

Overview

Infosys Chile is looking for a seasoned SAP SD Consultant with at least 12 years of experience in SAP Sales and Distribution. The ideal candidate will have fluent English skills, strong functional and technical knowledge, and the ability to work across global teams. This role requires expertise in IDoc troubleshooting, pricing configuration, and incident management.

Responsibilities

• Lead and support SAP SD implementations, enhancements, and production support.
• Configure and troubleshoot SAP SD processes including order management, billing, shipping, and pricing.
• Understand and resolve issues related to IDocs, including basic structure, error handling, and pricing logic within IDocs.
• Proactively monitor communication channels and mailboxes to identify and escalate incidents.
• Create and track incidents using tools such as SharePoint or other ticketing systems.
• Collaborate with cross-functional teams (MM, FI, ABAP, middleware) to resolve issues efficiently.
• Conduct workshops, training, and documentation for business users and technical teams.
• Ensure timely resolution of incidents and maintain high service quality.

Required Qualifications

Preferred Qualifications

Soft Skills

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.

Job Details

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