Talent.com
Chief Operating Officer - St Luke's Baptist
Chief Operating Officer - St Luke's BaptistBHS Network TX • San Antonio, Región de Valparaíso, Chile
Chief Operating Officer - St Luke's Baptist

Chief Operating Officer - St Luke's Baptist

BHS Network TX • San Antonio, Región de Valparaíso, Chile
Hace 4 días
Descripción del trabajo

FUNCTIONAL EXPECTATIONS & REQUIREMENTS :

The Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. He / she leads the development of progressive physician / facility strategies and executes plans to optimize the long-term potential of the facility.

Other specific challenges include :

  • Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
  • Establish a plan to address productivity, operational performance, staff retention, and satisfaction.
  • Partner with medical staff to foster quality, efficiently provided care. Emerge as respected leader and decision-maker.
  • Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
  • Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement.
  • Exhibit strong communication, presentation and listening skills to ensure facility-wide collaboration and coordination, especially as concerns physicians, employees, and the community.
  • Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
  • Ensure positive employee relations and trust through communication, education, consistency, and dependability.

ORGANIZATIONAL LEADERSHIP – EXPECTATIONS & REQUIREMENTS :

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance :

Optimize Execution

  • Establishes realistic and aggressive team / individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms).
  • Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g., routinely rounds with employees, physicians, patients, etc.).
  • Optimizes facility’s financial and human resources by overseeing day-to-day operations in a high quality and cost-conscious manner (e.g., maintains appropriate staffing ratios, oversees throughput in ER and other high-volume departments, actively manages quality initiatives, leads successful supply cost initiatives).
  • Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors).
  • Use Astute Judgment

  • Demonstrates high level complex problem-solving abilities (e.g., identifies drivers of service line losses).
  • Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU).
  • Understands business development and physician recruitment strategies that lead to competitive advantage.
  • Working knowledge of patient care standards reflected in federal and state regulation (e.g., JC accreditation, HCAHPS, etc.).
  • Lead Boldly

  • Takes decisive operational action in high stakes situations or times of crisis and uncertainty (e.g., responds to local disasters, such as a hurricane).
  • Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth (e.g., identifies and champions a new throughput process in the OR).
  • Seeks and champions new ideas and initiatives that create operational / strategic advantages (e.g., forging a privileged relationship with local employers).
  • Decisively confronts and resolves issues or barriers to success (e.g., actively addresses physician concerns about new clinical processes).
  • Assumes CEO responsibilities in absence of CEO (i.e., Second in command).
  • Apply Financial Insights

  • Understands financial indicators / levels and delivers year over year improved financial performance (e.g., actively contributes to ideas that curtail cost in the facility’s business plan).
  • Uses financial and productivity analysis vs. anecdotes to make decisions (e.g., continually reviews cost and productivity reports and directs efforts for improvement in targeted areas of opportunity).
  • Drive Organizational Success

  • Builds consensus and commitment across disparate facility managers, physicians, and home office staff with often competing priorities, with short and long-term goals (e.g., hosts discussions to shape and align stakeholders on MPI goals and approach).
  • Engages in team bench strength assessments and recruitment or promotion action plans that meet current / future talent needs (e.g., identifies and develops / mentors younger tenure talent).
  • Is an effective team member with the facility’s CEO, CFO, CNO, and DBD to pursue new growth, implement new processes, and / or address new challenges (e.g., A-Team challenge to improve HCAHPS scores).
  • Provides ongoing feedback, measurement, and assessment process that measure performance to plan and cause course correction for direct reports (e.g., meets with staff weekly to discuss progress on key initiatives / operations).
  • Partners effectively with medical staff to continually improve the quality and level of services provided (e.g., actively participates in MEC, meets frequently with Chief of Staff).
  • MARKET SUMMARY :

    St. Luke’s Baptist Hospital

    St. Luke’s Baptist Hospital has 292 licensed beds and key service lines include Comprehensive Stroke Center, Cardiovascular Care, Vascular Care, Maternal Leve IV, NICU Level IV, Digestive Disorders, Emergency, Imaging Services, Neurology, Orthopedics, Surgical Services. St. Luke’s Baptist Hospital has been providing the San Antonio community with quality, compassionate care since 1978. Located in the South Texas Medical Center, St. Luke's experts offer trusted care in a warm environment that is always focused on the patient and their family. From our beautiful women’s center with private rooms to our attentive critical care and medical surgical units, St. Luke's was built with your personalized needs in mind. That's Baptist Care.

    At St. Luke’s Baptist Hospital, you will benefit from :

  • A hospital that’s part of the Brain & Stroke Network, meaning faster, quality stroke care and improved brain outcomes. St. Luke’s was the first Comprehensive Stroke Center in the city, meaning we have the highest level of stroke certification and staff that can treat all types of strokes 24 / 7.
  • Cardiac and Vascular Surgery to include robotic heart.
  • Labor and delivery services with exceptional comfort and care. We provide private labor, delivery, and recovery rooms, complete with innovative technology and techniques.
  • Comprehensive surgical programs including a robust robotics program providing minimally invasive surgical options to patients across multiple specialties.
  • Awards and Recognitions include the following :

  • The Joint Commission Accreditation
  • Accredited Chest Pain Center – Society of Cardiovascular Patient Care
  • Get With The Guidelines – Stroke Gold Plus Award – American Heart Association
  • Target : Stroke Honor Roll Elite – American Heart Association
  • Target : Type 2 Diabetes Honor Roll – America Heart Association
  • Comprehensive Stroke Certification- DMV
  • Level IV Trauma designated- TDHS.
  • Level IV Maternal designated-TDHS.
  • Level IV NICU designated- TDHS.
  • Centers for Medicare / Medicaid Services certified.
  • Our people make the difference in delivering quality, compassionate health care. From admitting to recovery room and everywhere in-between, our highly trained, professional staff has one goal in mind : your well‑being.

    It’s the people we care for and the dedicated people who make that care possible. That’s Baptist Care.

    http : / / www.baptisthealthsystem.com / baptist-locations / st-luke's-baptist-hospital

    POSITION SUMMARY :

    The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff deliver high-quality, cost‑effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served.

    CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS :

    A minimum of ten years of successful progressive healthcare / facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.

  • High level, complex problem-solving abilities both in groups and in one‑on‑one situations.
  • Demonstrated success in leading process improvement initiatives in a tertiary facility.
  • First‑hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
  • Highly developed expertise in quantitative analysis to support definition and advancement for the facility’s goals and objectives.
  • Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained inclusive, trust‑based physician relations.
  • Proven success in balancing cost / quality issues and partnering with medical staff to address productivity improvements in non‑labor reduction initiatives.
  • Experience in a system with excellent employees, physician and patient satisfaction, quality, and outcomes improvement programs.
  • An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement.
  • Professional Attributes

  • The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues.
  • Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
  • One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution.
  • A high orientation to detail with proven analytical and financial skills.
  • One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes.
  • The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.
  • An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.
  • Personal Attributes

  • An individual of highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.
  • Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
  • Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.
  • A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.
  • Education / Certifications

  • An undergraduate degree from a recognized and accredited institution is required and MBA / MHA or equivalent is preferred.
  • #J-18808-Ljbffr

    Crear una alerta de empleo para esta búsqueda

    Chief Operating Officer • San Antonio, Región de Valparaíso, Chile

    Ofertas relacionadas
    TRA San Antonio RN NICU Local

    TRA San Antonio RN NICU Local

    BHS Network TX • San Antonio, Región de Valparaíso, Chile
    Guaranteed Hours (For Travel contracts).Preferred Booking agreement (For Local contracts).Referral bonus (TRA Active Employees). Job Description and Requirements.Employment Type : Local Contracts.Fac...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Director of Pharmacy — Lead Operations at Growing Hospital

    Director of Pharmacy — Lead Operations at Growing Hospital

    University Health System • San Antonio, Región de Valparaíso, Chile
    A healthcare organization in Chile, Región de Valparaíso, San Antonio, is seeking a Director of Pharmacy to lead the inpatient pharmacy department. The role requires licensure in Texas and a minimum...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Director, Audit Services - Community First Health Plans CFHP

    Director, Audit Services - Community First Health Plans CFHP

    University Health System • San Antonio, Región de Valparaíso, Chile
    POSITION SUMMARY / RESPONSIBILITIES.Community First Health Plans, Inc.Community First) is a Health Maintenance Organization (HMO) providing health care services to Medicaid, CHIP, Medicare, and Mark...Mostrar más
    Última actualización: hace 1 día • Oferta promocionada
    Strategic Director of Care Coordination & Transitions

    Strategic Director of Care Coordination & Transitions

    University Health System • San Antonio, Región de Valparaíso, Chile
    A leading healthcare provider in San Antonio, Chile, is seeking a qualified Director of Care Coordination.The role involves overseeing care coordination operations, improving patient care processes...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Occupational Therapist (OT) - Clinic / Home

    Occupational Therapist (OT) - Clinic / Home

    Aveanna Healthcare • San Antonio, Región de Valparaíso, Chile
    Occupational Therapist OT – Clinic / Home.Aveanna's highly skilled pediatric therapy team provides our patients a full range of care to help them make the most of their care or recovery.We offer our ...Mostrar más
    Última actualización: hace 2 horas • Oferta promocionada • Nueva oferta
    Team Leader, Surgical Tech-Cardiothoracic

    Team Leader, Surgical Tech-Cardiothoracic

    University Health System • San Antonio, Región de Valparaíso, Chile
    University Health is one of the largest employers in San Antonio.We are a nationally recognized teaching hospital and consistently recognized as a leader in advanced treatment options, new technolo...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Occupational Therapist Pediatric Outpatient Rehab Full Time Days HealthLink

    Occupational Therapist Pediatric Outpatient Rehab Full Time Days HealthLink

    BHS Network TX • San Antonio, Región de Valparaíso, Chile
    We are a community built on care.Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well‑being of those we serve, and provide comfort and heal...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Occupational Therapy Assistant (OTA) - Clinic / Home

    Occupational Therapy Assistant (OTA) - Clinic / Home

    Aveanna Healthcare • San Antonio, Región de Valparaíso, Chile
    Occupational Therapist Assistant (OTA).Aveanna's highly skilled pediatric therapy team provides our patients a full range of care to help them make the most of their care or recovery.We offer our i...Mostrar más
    Última actualización: hace 2 horas • Oferta promocionada • Nueva oferta
    Director, Facilities Management - Retama Hospital

    Director, Facilities Management - Retama Hospital

    University Health System • San Antonio, Región de Valparaíso, Chile
    Director, Facilities Management - University Health Retama Hospital.Come grow with us! At University Health, we are building a healthier future with our community hospitals.We welcome driven health...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Orthopedic Practice Supervisor : Lead Operations & Patient Care

    Orthopedic Practice Supervisor : Lead Operations & Patient Care

    BHS Network TX • San Antonio, Región de Valparaíso, Chile
    A healthcare management organization in San Antonio, Region de Valparaíso, is looking for a Physician Practice Supervisor. The ideal candidate will manage administrative and operational functions, e...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Chief Operating Officer - Northeast Baptist Hospital

    Chief Operating Officer - Northeast Baptist Hospital

    BHS Network TX • San Antonio, Región de Valparaíso, Chile
    ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS : .As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and servic...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Chief Financial Officer- Northeast Baptist Hospital

    Chief Financial Officer- Northeast Baptist Hospital

    Tenet Healthcare • San Antonio, Región de Valparaíso, Chile
    At Northeast Baptist Hospital, we have been providing compassionate, expert care to our San Antonio neighbors since 1970. As a state-of-the-art 371 bed acute care hospital, we offer extraordinary ca...Mostrar más
    Última actualización: hace 6 días • Oferta promocionada
    Healthcare Operations Executive - Lead Hospital Excellence

    Healthcare Operations Executive - Lead Hospital Excellence

    BHS Network TX • San Antonio, Región de Valparaíso, Chile
    A healthcare organization in San Antonio is seeking a Chief Operating Officer to lead operations, ensuring high-quality, cost-effective care. Candidates should have significant healthcare management...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Executive Director, Perioperative & Procedural Care

    Executive Director, Perioperative & Procedural Care

    University Health System • San Antonio, Región de Valparaíso, Chile
    A healthcare organization located in San Antonio is seeking an Executive Director for Patient Care Services.This leadership role encompasses the oversight of Perioperative Services, including manag...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Police Officer

    Police Officer

    University Health System • San Antonio, Región de Valparaíso, Chile
    POSITION SUMMARY / RESPONSIBILITIES.Provides service, information and aid to the patients, guests, staff and physicians ofUniversity Health. Protects life and property of patients, visitors, staff and...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Primary Therapist

    Primary Therapist

    Eating Recovery Center • San Antonio, Región de Valparaíso, Chile
    Full-time, 40 hours / week, working with child and adult eating disorders at Eating Recovery Center's San Antonio day program. ERC Pathlight is an innovative, rapidly growing clinical leader in the be...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Interventional Cardiology NP : Cath Lab Leader in San Antonio

    Interventional Cardiology NP : Cath Lab Leader in San Antonio

    BHS Network TX • San Antonio, Región de Valparaíso, Chile
    A healthcare organization is seeking a full-time Nurse Practitioner to join its Interventional Cardiology team in San Antonio, TX. The ideal candidate will have a Master's degree in Nursing and be c...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Director, Pharmacy - Retama Hospital

    Director, Pharmacy - Retama Hospital

    University Health System • San Antonio, Región de Valparaíso, Chile
    Director, Pharmacy - University Health Retama Hospital.Come grow with us! At University Health, we are building a healthier future with our community hospitals. We welcome driven healthcare leaders ...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada