Ejecutivo / a de call center cobranzas

Job Description

We are seeking a dynamic and results-oriented Ejecutivo / a de Call Center Cobranzas to join our team. In this role, you will be responsible for contacting customers with overdue or upcoming debts using various communication channels.

• Contact customers with overdue or upcoming debts via calls, messages, or other means.
• Maintain an updated and organized customer database.
• Support administrative tasks related to collections.
• Identify and record payments made by customers.
• Activate customers and send account statements.
• Previous experience in collections and / or call center (minimum 1 year).
• Excellent communication, negotiation, and empathy skills.
• Basic Excel skills.
• Ability to resolve problems and manage time efficiently.
• Proactivity, customer orientation, and teamwork.

If you are interested in developing your skills in a dynamic team and contributing your experience in collections, apply and join our team!

Please send your CV to seleccion@globalfrozen.com with the subject Ejecutivo / a de Call Center Cobranzas

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