Regional Business Manager Lifecycle Services, Southern Cone

Regional Business Manager Lifecycle Services, Southern Cone

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life‑saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

This role is accountable for the full management of the Lifecycle Services business in the Southern Cone region, improving sales, profitability, customer satisfaction, and team development. It involves leading cross‑functional teams—including solution managers, delivery, engineering, and operations—while aligning with sales, customers, and team members to ensure business success. We ask that you have P&L ownership, strategic planning, execution of annual operating plans, and the ability to navigate matrixed environments at all organizational levels. You will bring solid experience managing services and solutions businesses, distributor relationships, and crisis situations, with fluency in Spanish and English and availability for frequent travel. A collaborative, inclusive leadership style is important to foster growth, innovation, and understanding of global goals.

Your Responsibilities

• Responsible for overall management of Lifecycle Services business in Southern Cone to achieve its sales objectives.
• Responsible for the annual order intake, revenue, operating earnings / OROS, customer satisfaction index targets and other business objectives.
• Lead the development of a business strategy through a direct team of solution managers, delivery managers, engineering, application consultant manager and operations team.
• You will work with sales team, customers and other cross company personnel to assure the success of the business.
• Responsible for overall management of a regional business unit and the successful achievement of its sales and profit objectives.
• Responsible for the annual order intake, revenue, gross margin, profit & loss, growth, customer satisfaction index targets, people development and other business objectives.
• Participates in development of the strategic business plan and execution of an Annual Operating Plan for an industry / application / region.
• Utilizes business knowledge to make the appropriate decisions on complex solution proposals appraising short- and long-term goals.
• Demonstrates P&L management skills by effectively balancing profits, quality, customer satisfaction and productivity.
• Responsible for business financials, budget and forecast.
• Leads his / her team with inclusive mind, engaging people to offer their best and advance their careers.
• Responsible for strategic organization planning and development; Hiring, retention and performance review, coaching & development of the team.
• Shows agility when navigating the organization to leverage resources and collaborate with other businesses within the company.
• Understands RA Strategic Framework and overall objectives and can relate those to his / her own business objectives, not only in a conceptual manner but also in converting that strategy into business results.
• Quickly grasps the essence of any situation or problem and effectively manages multiple tasks and resources.
• Makes quality decisions in complex situations.
• You will work in a matrix organization with multiple lines of reports fostering a collaborative team environment.
• Coordinates with and supports other company-wide technology, product and commercial marketing efforts related to assigned region.
• Leads the development and execution of a business strategy through a direct team of delivery, project management, engineering and commercial team.
• Includes collaborative interaction with regional proposal and operations teams;
• Influences and collaborates with the sales team, customers and other cross company personnel to assure the success of the business;
• Responsible for development and execution of regional teams, channel strategy, growth objectives, target market, applications, customers, technologies, pricing strategies, core competencies and programs;
• Recognized inside and outside Rockwell Automation as an authority on the assigned region;
• Responsible for region-wide process improvement activities;
• Responsible for coaching and development of all resources in assigned business, either directly or through subordinate Managers;
• Anticipates the need for change and supports and promotes company-wide programs, strategies and initiatives;
• Negotiates long-term partnership agreements with customers;
• Identifies business development needs and develops goals and direction including training plan, human resource review, succession plan, etc.
• Communicates business strategic plan / direction to team;
• Responsible for headcount allocation and long‑term headcount planning;
• Creates an environment conducive to successful team interaction and customer satisfaction;
• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and / or customers;
• Networks with key contacts outside own area of expertise;
• Accountable for all aspects of team performance;
• Builds partnerships at middle‑to‑senior levels with key Rockwell customers which contribute to business success;
• Identifies opportunities for partnering with and / or acquisition of third parties which support the business strategy and provide added growth in revenue and profit;
• Enable alignment to work in conjunction with COEs subregional / global.

The Essentials – You Will Have

The Preferred – You Might Also Have

What We Offer

Modality : Hybrid

You will report to : REGIONAL DIRECTOR, LIFECYCLE SERVICES, LAR

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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