Executive Operations Assistant To Founder (Temuco)

Executive Operations Assistant to FounderWe're seeking a competent Executive Operations Assistant to support the founder of Wall Street Quants, an online education company. This role requires someone who combines operational excellence with strong research capabilities and strategic thinking.You'll be responsible for conducting in-depth research, managing critical operational processes, and handling complex administrative tasks that directly impact business growth.ResponsibilitiesStrategic Research : Conduct comprehensive research on vendors, competitors, payment processors, market opportunities, and operational solutions with detailed analysis and recommendationsBilling & Revenue Operations : Manage all billing processes, payment reconciliations, dispute resolutions, and chargeback handling across multiple payment platformsCompliance & Documentation : Handle tax filings, regulatory compliance, licensing requirements, and maintain meticulous records across jurisdictionsProcess Auditing : Regularly audit all operational processes, identify inefficiencies, and implement improvementsVendor Management : Research, evaluate, and manage relationships with international vendors and service providersSystems Organization : Transform and maintain Google Drive, documentation systems, and operational workflowsCourse Operations Support : Monitor student success metrics, payment issues, and platform performanceRequired QualificationsExceptional research skills with ability to navigate complex information and present clear findingsExperience with billing systems, payment processing, and financial reconciliationStrong analytical capabilities with attention to detail in auditing and documentationProven ability to work independently across multiple time zonesAdvanced English proficiency (written and verbal)Experience managing operations remotely with minimal supervisionStrong problem-solving skills and intellectual curiosityHighly Valued ExperienceBackground in EdTech, online courses, or digital education platformsExperience with international payment systems (Stripe, PayPal, Wise, etc.)Knowledge of dispute resolution and chargeback processesFamiliarity with US / UK / EU compliance and tax requirementsExperience with customer support and billing inquiriesLMS platform experience (Teachable, Thinkific, Kajabi)Skills Assessment RequiredResearch project demonstrating analytical capabilitiesWriting samples showing clear communicationExamples of process improvements implementedCase study of complex problem solved independentlyReferences verifying remote work successWall Street Quants is an equal opportunities employer and welcomes applications from all qualified candidates. #J-

• Ljbffr

#J-18808-Ljbffr