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Smart Apartment Data
Customer Enablement Specialist (Training & Client Education | Remote LATAM)Smart Apartment Data • CL
Customer Enablement Specialist (Training & Client Education | Remote LATAM)

Customer Enablement Specialist (Training & Client Education | Remote LATAM)

Smart Apartment Data • CL
Hace 25 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

About Us

For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.

Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b

We’re hiring a client-facing training professional to help customers learn and confidently use our platform.

This role is ideal for:

  • Trainers
  • L&D professionals
  • Teachers with strong presentation skills
  • Customer-facing professionals

What You'll Do

  • Deliver onboarding and training sessions
  • Guide clients through product usage
  • Help customers become confident users

Requirements

  • 2+ years of experience delivering training, onboarding, or customer education sessions
  • Experience leading live sessions, workshops, or presentations (not just supporting training)
  • Strong ability to explain processes, tools, or platforms clearly
  • Excellent communication skills suitable for U.S.-based clients
  • English level: C1 or C2 (required)
  • Reliable internet and professional remote setup

We’re Especially Interested In Candidates Who Have:

  • Experience onboarding customers or users onto a tool, platform, or structured process
  • Background in:
    • Customer Success / Onboarding
    • Product Training / Enablement
    • Learning & Development / Corporate Training
    • Teaching (with structured group delivery)
  • Experience delivering sessions via Zoom or similar tools
  • Familiarity with CRM or software tools (a plus, not required)

This Role is NOT a Fit For:

  • Customer support roles without training responsibilities
  • HR onboarding focused only on internal employees
  • Administrative or coordination roles without training delivery
  • ESL/teaching roles without structured presentation or facilitation experience

What Makes You Stand Out

  • Experience training adults or clients
  • Strong presence on video calls
  • Ability to explain clearly and confidently

Not a Fit

  • No presentation or training experience
  • Back-office roles without communication exposure

Benefits

  • 100% Remote, location independent
  • Compensation: $2000 per month (based on relevant experience and demonstrated skills)
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Customer Enablement Specialist (Training & Client Education | Remote LATAM) • CL

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