Business Analyst (Pudahuel)

At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo.Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve.About The RoleWe are hiring a Business Analyst to strengthen our Client Services team by owning reporting, reconciliation, and proactive analysis across client accounts. This role ensures accuracy in case counts and budgets, surfaces performance insights, and creates scalable reporting solutions that empower the entire team.The ideal candidate is mid-level, highly analytical, and able to take full ownership of results with minimal oversight. They are adept at spotting trends, building actionable reports, and anticipating issues before they become problems.What You'll DoClient Reporting & Reconciliation : Own the process of reconciling signed case counts between internal systems and client reports, resolving discrepancies independently.Custom Reporting : Deliver accurate, client-ready reports that align with goals and expectations, while continuously improving report templates and workflows.Proactive Analysis & Insights : Monitor conversion rates, lead quality, and profitability by lead type and field values to proactively spot risks and opportunities.Operational Excellence & Financial Control : Ensure all reconciliations, reallocations, and reports are error-free and backed by clear data sources.Client-Facing Support : Participate in client email threads to share reconciled numbers, reporting deliverables, and updates related to reallocations.QualificationsExperience : 4–6 years in business analysis, reporting, client operations, or related analytical roles.Technical Skills : Master level of proficiency with Excel / Google Sheets and reporting dashboards.Analytical Skills : Strong ability to slice / dice data, reconcile discrepancies, and extract actionable insights across multiple variables.Automation & Tools : Comfortable building repeatable reports, dashboards, and using AI or automation to accelerate data comparison and analysis.Ownership : Able to take responsibility for results with little oversight, quickly becoming the go-to person for reporting and analysis.BenefitsUncapped quarterly profit-sharing bonuses based on company performance.100% company-paid monthly premiums for Fortune 500 level quality insurance plans.401k plan with full company match of up to 6% of salary and no vesting period required.Unlimited paid time off with planned role / responsibilities coverage.Work from home equipment budget.Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a adaptable work environment, and the chance to make a tangible impact.AA / EEO StatementTort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-

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