Esta oferta de trabajo no está disponible en tu país.

Billing and Collections Executive

Darwin AISantiago, Región Metropolitana de Santiago, Chile

Hace más de 30 días

Descripción del trabajo

4 weeks ago Be among the first 25 applicants

We are looking for a Billing and Collections Executive with an organized profile and strong attention to detail, to lead tasks related to billing, collections, internal / external customer service, and general administrative support. This role involves close coordination with different departments, as well as managing billing software and updating customer databases.

Billing

Calculate and update monthly and projected billing in the corresponding file.
Issue invoices in Argentina using the ARCA system.
Issue invoices through the Receita Federal for operations in Brazil.
Coordinate invoice issuance from Mexico via the local office.
Issue invoices for the U.S. entity using Chargebee.
Enter new clients and configure plans, discounts, and specific terms in Chargebee.
Email invoices to clients.
Upload and submit invoices through clients' designated portals.

Collections

Actively follow up on outstanding payments.

Record received payments in the billing file.

Reconcile payments across various bank accounts.

Record and maintain updated payment terms for clients.

Customer Care

Manage inquiries received through the billing email inbox.

Resolve issues, resend or correct invoices, cancel transactions, apply discounts, renew payment links, update billing or shipping information, and share account statements with internal and external clients.

Sales Assistant

Handle vendor onboarding : complete forms, send documentation, and register on client portals.

Keep customer and contract databases up to date.

General Administrative Tasks

Execute general administrative tasks as required, such as :

Managing commission payments for the sales team / partners.

Saving and organizing collection data.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

2+ years of experience in billing, collections, or accounting roles

Familiarity with client portals and electronic invoicing systems (e.g., ARCA, Receita Federal)

Previous exposure to regional billing processes (If you have done Argentina, Brazil, Mexico and the U.S. is a strong plus!)

Proficiency in Microsoft Excel or Google Sheets for billing tracking and reporting

Experience using billing and subscription platforms like Chargebee is highly desirable

Language requirements : Spanish (Native / Fluent), English (Advanced), Portuguese (Desirable)

High attention to detail and organizational skills

Strong communication and customer service abilities

Team player, but able to work independently and proactively

Benefits

Language Classes : Access to language classes (English, Portuguese, Spanish) to enhance communication skills

OpenAI Premium License : Complimentary access to an OpenAI premium license for personal or professional use

Paid Time Off : Enjoy 25 days / year of paid vacations and holidays to recharge and maintain a healthy work-life balance

Soft Hybrid Work : We meet 3 days / month in our Co Work offices, the rest of the time you can work remotely from wherever you like!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Darwin AI by 2x

Santiago, Santiago Metropolitan Region, Chile 1 month ago

Lampa, Santiago Metropolitan Region, Chile 2 weeks ago

Santiago, Santiago Metropolitan Region, Chile 3 weeks ago

Santiago, Santiago Metropolitan Region, Chile 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Crear una alerta de empleo para esta búsqueda

Executive • Santiago, Región Metropolitana de Santiago, Chile