Senior Network Support Engineer

Description

We are seeking a Senior Network Support Engineer with expertise in LAN / WAN network infrastructure and cloud platforms to join our team. This individual will provide ongoing day-to-day support for the global data network and serve as level 3 support for all network-related tasks and troubleshooting.

The successful candidate will be responsible for designing, developing, and deploying LAN / WAN network infrastructure, as well as maintaining monitoring and reporting systems. They will also handle on-call duties for non-business hours support and perform administrative tasks related to time entry and status reporting.

#LI-DNI

Responsibilities

• Design, develop, and deploy LAN / WAN network infrastructure
• Perform 3rd level troubleshooting for all LAN / WAN alerts and issues
• Maintain monitoring and reporting systems
• Produce and maintain documentation related to all systems developed / deployed
• Perform on-call duty for non-business hours support
• Configure and install various network devices and services
• Perform network maintenance and system upgrades
• Monitor system resource utilization, trending, and capacity planning
• Work within established configuration and change management policies
• Select and implement security tools, policies, and procedures
• Liaise with vendors and IT personnel for problem resolution
• Conduct technical trainings to internal resources

Requirements

Nice to have

We offer