OverviewJoin SupportYourApp as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? What You Will DoCommunicate with hot leads and existing customers via callsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers\' sensitive informationApply the latest and greatest customer happiness practicesMaintain working knowledge of our client\'s products and servicesWhat You Need to SucceedExcellent Czech and English (B2) communication skillsAt least 6 months of experience in a customer support roleAttention to detailAnalytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Nice to HaveCustomer service or sales experienceExperience with CRM systemsBenefits and PerksFixed schedule, Monday to Friday, 4 AM - 12 PM UTC-3Opportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedWho are we? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.Since
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Customer Support • Calama, Región de Antofagasta, Chile