DevOps Support Engineer

Overview

A skilled and proactive DevOps Support Engineer who will focus on maintaining and optimizing AWS environments, supporting CI / CD pipelines using Harness and TeamCity, and driving cost-efficiency across cloud operations. He will play a key role in ensuring system reliability, scalability, and performance while contributing to strategic DevOps initiatives.

Key Responsibilities

• Daily Operational Activities : Monitor and maintain AWS infrastructure for availability, performance, and security. Manage and troubleshoot CI / CD pipelines using Harness and TeamCity. Perform routine system health checks, patching, and updates. Maintain infrastructure-as-code (IaC) using Terraform or CloudFormation. Manage IAM roles, policies, and enforce security best practices. Provide on-call support and incident response for production systems.
• Application Performance & Stability : Use Dynatrace to configure and monitor application performance, detect anomalies, and ensure system stability. Analyze APM metrics to identify bottlenecks and optimize application behavior. Collaborate with development teams to resolve performance issues and improve user experience. Set up proactive alerting and dashboards for real-time visibility into system health. Conduct performance testing and capacity planning. Analyze AWS usage and billing to identify and implement cost-saving strategies. Automate resource scaling and lifecycle management for non-production environments. Implement tagging strategies and cost allocation reports. Use AWS Trusted Advisor and Cost Explorer for continuous optimization.
• Value-Added DevOps Activities : Develop and maintain observability dashboards for performance, cost, and deployment metrics. Drive DevOps best practices across teams through training and documentation. Evaluate and integrate new tools to enhance automation and reliability. Participate in architecture reviews and suggest improvements for scalability and resilience. Implement automated testing and quality gates in CI / CD pipelines.

Required Skills & Qualifications

Preferred Qualifications

Seniority level

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