Education Consultant, Adult Language Travel-Beijing (Rancagua)

Education Consultant, Adult Language Travel About the Role As an Education Consultant, Adult Language Travel, your main responsibility is to drive enrolments to EF's overseas language travel programs available in 10 different languages and 50+ destinations globally (for students aged 16+ and adults of all-age). Apart from language focused classes, students can also choose from 40+ special interest elective classes to brush up their industry-specific skills and expand their competitive edges. You will ensure students and parents' satisfaction during their entire customer journey. You will also be taking the lead to groom and manage seasonal employees including interns and part-timers to complete various ad-hoc projects throughout the year. Your responsibilities Hit admissions or enrolment targets through telephone and face-to-face consultative selling and quality CRM effort with students, parents, universities and organizations. Meet daily KPIs including number of calls, appointments, and consultations Provide relevant info, advise, and quality services throughout the customer journey to ensure high customer satisfaction Liaise with EF overseas academic and production teams to ensure we deliver our promises and solve students' problems in a professional and timely manner. Organize and host onsite and offsite events (including information-seminars, fairs, school talks, university speeches, student parties, alumni activities) to boost brand awareness, generate new leads, drive referrals, and create student communities Manage student admins from start to end including pre- and post-departure customer service (e.g., flights, accommodation, visa, student documents, invoices, tuition payments) Handle after-hours student cases in case of emergency Requirements A bachelor's degree in any discipline 3 to 5 years of work experience in sales or business development preferred. Fluent in Mandarin and English. Previous international exposure an advantage (e.g., exchange, overseas work / studying experience, outbound escorts, etc.) Previous experience in travel-related or education industries a bonus but not essential (e.g., study abroad agencies, tourism, school admissions, etc.) Passion for study abroad products, travel products, languages and cultural exchange Customer oriented and result driven. Proactive and able to work independently Positive, entrepreneurial, and a good team player with excellent communication skills Weekend shifts and offsite work may be required What do we offer? 5-day work week A comprehensive travel, and medical insurance. An international, dynamic, non-hierarchical, and friendly work environment. Fixed salary + performance-based incentives and year-end bonus. Travel opportunities to visit our schools and offices in 50 countries for training purposes. Clear career path to senior management roles and personal development opportunities We are looking for a candidate to start as soon as possible. Please mention your earliest availability in your application. If you recognize yourself in the above and if you are eager to work for a fast-growing multinational company, we want to hear from you! About EF Education First At EF we believe that the world is better when people try to understand one another. Since

• , we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique. Founded in Sweden in
• , EF has schools and offices around the world, including hubs in Boston, London, São Paulo, Tokyo, Zürich, and more. EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and / or reference checks, as applicable. Want to learn more about life at EF? Follow us on social media. #J-
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