Site Perfomance Manager
Caterpillar Inc.Región Metropolitana de Santiago, ChileHace 23 horas
Descripción del trabajoBe the Performance Expert : Analyze site‑level data to identify downtime drivers—technical, operational, logistical, or procedural. Lead with Influence : Align and influence stakeholders across Caterpillar, Dealers, and Customers—without direct authority—to drive performance improvements. Own the Metrics : Monitor and manage KPIs like equipment availability, parts availability, cost per ton, and uptime. Drive Strategic Projects : Develop and execute performance improvement initiatives based on data insights and site needs. Act as a Consultant : Advise site leadership on application practices and product health strategies. Coordinate the Matrix : Serve as the central point of contact for Caterpillar at the site, coordinating with Product Support, Commercial, and Technical teams. Mitigate Risk : Manage Caterpillar’s business risk and ensure alignment with commercial recovery strategies. High Visibility : You’ll be the face of Caterpillar at key mine sites. Impactful Work : Your insights and actions will directly improve customer operations and satisfaction. Autonomy & Ownership : Lead initiatives with the freedom to innovate and execute. Collaborative Culture : Work with passionate experts across Caterpillar, Dealers, and Customers. Career Growth : This role is a launchpad for future leadership opportunities in mining and beyond. Technical Excellence : Site operations experience, fleet maintenance, understanding of repair processes, and dealer operations experience. Deep understanding of mining operations and equipment—this will set you apart. Ability to run complex projects across multiple departments and stakeholders. Data Analysis : Strong data analysis skills to identify trends and root causes. Ability to Lead Initiatives from Concept to Execution : Demonstrated success in driving projects from initial idea through to implementation. Relationship Management : Proven ability to build trust and influence across diverse teams and organizations. Strategic Mindset : Ability to see the big picture while managing details. Field Support : Knowledge of providing post‑sales support; ability to support maintenance of hardware products. Customer Focus : Ability to tailor solutions to customer needs and satisfaction. Consulting : Applying technical or business guidance to clients. Effective Communication : Transmitting, receiving, and interpreting ideas accurately. Problem Solving : Recognizing and resolving organizational, operational, or process problems. Bachelor’s degree – preferable Engineering or Mining Mining and Machines experience Mining Customers / Dealers experience English Pre Advanced Experience leading projects across diverse teams. Experience with Mining Caterpillar Products Experience with Caterpillar Dealers This position may require 50-60% travel. The role will require working on‑site full‑time at a Caterpillar office.
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Job Description
We have an exciting opportunity for a dynamic Site Performance Manager to enhance the performance of Caterpillar Mining Products at key mine sites across Southern Latin America. As a Site Performance Manager, you’ll be the go‑to Caterpillar expert at the mine site—where data meets action, and strategy meets execution.
This is not your average technical role. You’ll dive deep into fleet performance, uncover the root causes of downtime, and lead cross‑functional initiatives that drive real, measurable improvements. From influencing dealer and customer operations to managing complex projects and aligning global resources, you’ll be at the heart of Caterpillar’s mission to deliver unmatched value and uptime.
Career Area
Product Support
Important
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Responsibilities
What Makes This Role Unique
What You Have
Basic Requirements
Top Candidates Will Also Have
Additional Information
Posting Dates
octubre 21, 2025 - noviembre 4, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
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Manager • Región Metropolitana de Santiago, Chile
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