Marketplace Operations Sr. Analyst (Región Metropolitana)

Marketplace Operations Sr. Analyst

• General Information
• Req # WD00088374 Career area : Customer Experience Country / Region : Chile State : Region Metropolitana de Santiago City : Santiago de Chile Date : Friday, September 26, 2025 Working time : Full-time
• Additional Locations
• Chile - Region Metropolitana de Santiago - Santiago de Chile
• Why Work at Lenovo
• We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune General 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE : 992) (ADR : LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https : / / news.lenovo.com / ) .
• Description and Requirements
• Overall Description :
• Ownership of marketplace operations, including step by step until delivery, after-sale claims and E2E tracking reports. Responsibilities : create internal purchase order, request credit unblock, logistics delivery, tracking till customer´s reception. Manage customers´ claims in the marketplace platform. Keep track of all in consolidated report. Conciliations. Attain sales targets defined for the route-to-market ?
• Key roles and responsibilities :
• Work with local Online Sales Manager to identify products / options to be marketed through Marketplace, define prices and promotions. + Hands on in Marketplace integrators platforms to load products and download reports and data needed for the operation. + Coordinate Marketplace sale pricing and promotional pricing; PFV (price-for-value) analysis to ensure competitive offerings. + Create and manage commercial relationships with Marketplace KAMs to ensure the brand and store is boosted. + Plan and execute based on promotional calendars defined by Marketplace. + Close E2E operations with financial conciliations. Skills : + Bachelor's Degree or advanced student on Marketing, eBusiness or related fields such as : Business Administration, Communications, Advertising, etc. + 2 years of work experience in operations management, eCommerce, eBusiness or related areas. Experience as Customer Representative. + Advanced English level (oral and written) and advanced excel (formulas, pivots). + Passion to drive a fast paced, end to end business + Self-motivated and able to work independently with little supervision. Know how to handle urgent-important matters. + Availability to work on a hybrid model. ?
• This position is located at Avenida Apoquindo 4800, Las Condes, Región Metropolitana, Chile.
• Additional Locations
• Chile - Region Metropolitana de Santiago - Santiago de Chile
• Chile
• Chile - Region Metropolitana de Santiago
• Chile - Region Metropolitana de Santiago - Santiago de Chile Required Skill ProfessionOther General

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