Mecánica automotriz santiago Empleos en Chile
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Mecánica automotriz santiago • Chile
- Oferta promocionada
Customer Service Supervisor
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DefensePointChileCustomer Service Supervisor
GroweChileJoin to apply for the Customer Service Supervisor role at Growe
1 month ago Be among the first 25 applicants
Join to apply for the Customer Service Supervisor role at Growe
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Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
Our expertise spans across key areas : from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.
At Growe, there are no limits to our ambitions ! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry.
Are you ready to grow with us?
Growe welcomes those who are excited to :
- Oversee daily operations, ensuring agent productivity and adherence to schedules;
- Work with agents to provide real-time support and constructive feedback on performance;
- Lead team meetings to share updates and reinforce training objectives;
- Address escalated customer issues and manage emergency ticket handling when required;
- Monitor customer interactions to maintain compliance with quality standards;
- Track performance metrics, such as response and resolution times, to ensure efficiency;
- Collaborate with other teams on projects aimed at improving support operations;
- Manage project timelines, deliverables, and outcomes to support organizational goals;
- Provide regular updates to senior management on support operations and project progress.
We need your professional experience :
We appreciate if you have those personal features :
We are seeking those who align with our core values :
What we offer :
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
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Industries
Strategic Management Services
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