Legal Assistant Team Lead

Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.

About the role

The Legal Assistant Team Lead is responsible for supervising and supporting a team of Legal Assistants, ensuring the delivery of high-quality administrative support to paralegals, attorneys, and clients.

Work schedule : Monday – Friday 8am to 5pm EST.

What you'll do

1. Design and implement standard operating procedures (SOPs) and workflows to ensure efficiency and consistency across case management.

2. Lead and support a team of legal assistants, fostering a culture of professionalism, accountability, and operational agility.

3. Monitor quality control standards and identify opportunities to eliminate waste and streamline processes.

4. Ensure accurate and timely preparation of immigration documents, checklists, and templates.

5. Demonstrate a humanitarian mindset by advocating for clients with empathy and integrity.

6. Oversee document preparation to ensure compliance with legal and procedural requirements.

7. Provide ongoing training and mentorship to team members, encouraging life-long learning and personal growth.

8. Manage individual and team performance through feedback, coaching, and measurable objectives.

9. Collaborate cross-functionally with attorneys, paralegals, and administrative staff to ensure seamless case handling.

Qualifications

1. Prior experience in immigration law or legal support (2+ years required).

2. Proven leadership or team lead experience (1+ preferred).

3. Strong technical aptitude, including comfort with case management systems and online platforms.

4. Bi-lingual (English and Spanish) preferred.

5. Exceptional time management, attention to detail, and organizational skills.

6. Demonstrated professionalism, work ethic, and a positive, nimble attitude under pressure.

7. Ability to receive feedback, adapt quickly, and maintain a client-first mindset.

8. Reliable access to a private computer and stable internet connection.

J-18808-Ljbffr